10 Habits of Successful Real Estate Customers
Entering into a working relationship with a real estate professional should be seen as a strategic
partnership. As most partnerships go, there is give and take, back and forth, as both parties
involved play specific roles. Below are ten adjectives and their definitions of qualities that
describe successful real estate customers.
Real Estate Customers Are…
Informed: (adj.) having or prepared with information or knowledge; apprised
By getting and staying informed about current market trends, your own financial situation, and
what level of expectations can be reasonably met you and your agent will synchronize easily.
Information and knowledge are some of the greatest forms of power when it comes to buying or
selling a home.
Open-minded: (adj.) showing a mind receptive to new ideas or arguments; impartial
Maybe you have come into this home buying or selling transaction with one set of ideals based
on your own experience. Don’t be afraid to entertain new ways of thinking or suggestions from
Responsive: (adj.) responding readily and sympathetically to appeals or influences
When presented with changing or new information from your real estate agent, do be
responsive to them. Real estate dealings can be very time-sensitive. While it is prudent to think
through your actions responsibly, often it pays to act quickly.
Communicative: (adj.) inclined to communicate; to impart knowledge of; make known
Whether it is returning emails, text messages, or phone calls promptly or simply voicing your
needs, wants, and concerns to your agent, communication is key. Also, by streamlining your
communication via email or text, you have a written record or digital paper trail to help you track
down information if and when you need it.
Honest: (adj.) honorable in principles, intentions, and actions; upright and fair
One of the greatest gifts a real estate customer can give to an agent is complete honesty.
Whether it is an honest appraisal of a financial position, honest feedback on what kind of home
you are looking for, or honesty about your intentions, being upfront and having integrity will allow
for a smooth transactional process for all involved.
Patient: (adj.) quietly, steadily persevering or diligent, especially in detail or exactness
Just as important as it is to be quick to respond, it is also vital to be able to play the long game
and wait patiently. Sometimes it is waiting to find the right property for your family and other
times it might just be waiting for a response from another real estate agent who is working on
the other side of the details of your sale or purchase. Remember: good things come to those
Organized: (adj.) having a formal structure, especially to coordinate activities
Have you ever considered the role being an organized customer could play when it comes to
buying or selling a home? Having your personal documents in order, your communication
practices streamlined, or having a system in place to help you in the sale of your home or home
purchase will not only help you stay mentally focused throughout the process, but it may also
allow your real estate professional to have an inside advantage when it’s time to transact.
Flexible: (adj.) willing or disposed to yield; pliable
Since buying or selling your home may be possibly one of the largest financial transactions you
will ever make, it is easy to hold fast to your own wants and expectations for the process tightly
and rigidly. Most military families know the power of being flexible when it comes to details
changing and situations not always going exactly according to plan. That same flexibility with
your real estate dealings will help smooth things out when there’s that one house that got away
or closing dates that get shifted at the last minute. Semper Gumby! (Always flexible!)
Prepared: (adj.) properly expectant, organized, or equipped; ready
Along with flexibility, successful real estate customers should always be prepared for anything!
Being prepared and having your own “house in order” is wise but also being prepared for
ever-evolving changes keeps your stress level down. Find the perfect house? Have a backup
favorite in mind. Think you’ll be bringing a specific dollar amount to the closing table? Have a
cushion saved—just in case.
Optimistic: (adj.) disposed to take a favorable view; expecting a good outcome
Finally, one of the most fundamental qualities a real estate customer can bring to the
partnership is one of optimism. Whether you are purchasing a home or selling one, entering into
a relationship with a real estate professional is a long-term relationship. They are literally
helping you to buy or sell your dreams and the kind of life you want to embody those dreams
and life inside your home. Keep the long view. Keep the faith. Keep hopeful that good outcomes
are on the horizon.